Last updated February 10, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our Return policy.
RETURNS
All returns must be postmarked within two (1) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and Just the item with purchase bill and in
good condition, and mail your return to the following address:
Zoheret Oud
Attn: Returns
RMA#
G-91 Upper G.F, VR Punjab Mall, Mohali, 140301
India
Please note, you will be responsible for all return shipping charges. We strongly
recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange
Please Note The return would only process if there is any manufacturing defect in the product. The returned item should be in proper condition and with the original packing in which it was received to a customer. We can cancel the refund if we find the item is used by the customer.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: zoheretoud@gmail.com